The work of the administrator is communicating with new and current clients (parents, children), advising them, closing objections, scheduling classes, etc. You will communicate a lot with parents from different countries, delve into their problems and requests. Correspondences go in messengers and social. Networks, so you will need to have a good command of a computer, be able to type quickly, and use hotkeys. You can work only from a computer (laptop), a tablet or phone will not work. For competent counseling, you will also need to improve your knowledge of programming, computer graphics, and teaching.

5 hours a day 6 days a week. There is a possibility of a night schedule. The exact clock is under discussion. Each administrator has his own schedule. Admins work in shifts. The schedule for which we are now looking for a person is indicated above :)

Payment is hourly. During work, you turn on a program that counts the hours of work. At the end of the month, we multiply the resulting number by the rate. Also, after the trial period, bonuses are added. The salary is paid once a month.

Unfortunately not, it will be very difficult. The work is intense and requires a lot of energy.
In addition to direct communication with clients, you need to improve your programming knowledge, i.e. Sign up to our coaches for classes and learn :)
We want the person to be completely immersed in our processes and not be distracted. It is better to devote free time to rest, hobbies and family :)

Most of our students and parents speak Russian, and accordingly, you need to communicate in it. But there are also English-speaking clients. It will be a big advantage if you have good spoken English (Upper-Intermediate and above).
It's a great experience with a native speaker, and you get paid for it too! :)

The work of the administrator is team-based, so you are always in touch with your colleagues.
We constantly communicate 24/7 with the whole team in Slack (corporate chat). All of Itgenio's employees are there.
You can write to any trainer/administrator in PM or communicate in general chats.
We discuss everyday events, analyze situations, joke, throw off gags from classes, vote for innovations, arrange brainstorms and make plans.
We also go to corporate parties once a month: we play board games, participate in sports and entertainment events and get to know each other live :)

All our employees work remotely, so there is no office where you need to come :)
In general, we are located in Minsk, Belarus.
But we also have employees from Russia, Ukraine, and Europe.

Yes, we will show and teach everything that needs to be done. The training will take about two weeks. A more experienced administrator will work with you, to whom you can ask all the inconvenient questions. We also have a lot of instructions, where solutions to almost all problems are described in detail :)
You just have to absorb the information as quickly as possible.

Leave your application below. Our manager will contact you, answer all your questions and send you a test task. Next, you will need to pass an interview with our HR manager. If all goes well, then you will start your traineeship.